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Terms of Service

Effective Date: November, 29, 2025

Welcome to PCPLEXLTT. By accessing or using our AI assistant services, you agree to be bound by these Terms of Service. Please read them carefully before using our services.

1. Acceptance of Terms

By accessing or using PCPLEXLTT services, you confirm that:

1.1

You are at least 18 years old or have legal parental/guardian consent

1.2

You agree to comply with all applicable laws and regulations

1.3

You accept our Privacy Policy and Cookie Policy

1.4

You have the authority to enter into this agreement on behalf of yourself or your organization

2. Account Registration and Security

2.1 Account Creation

To access certain features, you must create an account by providing accurate and complete information. You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Promptly notifying us of any unauthorized access or security breach

2.2 Account Types

Individual Accounts

For personal use only. Cannot be shared or transferred.

Business Accounts

For organizational use. Requires designated administrator.

Enterprise Accounts

Custom agreements with dedicated support and features.

3. Acceptable Use Policy

Permitted Uses

  • Business productivity enhancement
  • Data analysis and reporting
  • Content generation and editing
  • Task automation and scheduling

Prohibited Uses

  • Illegal or fraudulent activities
  • Harassment or hate speech
  • Spam or bulk messaging
  • Reverse engineering or hacking
  • Malware or virus distribution

Violation Consequences: We reserve the right to suspend or terminate accounts that violate these terms, without refund, and may report illegal activities to law enforcement.

4. Intellectual Property Rights

Our Property

All PCPLEXLTT software, algorithms, interfaces, designs, and trademarks are owned by us or our licensors.

Software Code AI Models Brand Assets

Your Content

You retain ownership of content you provide. You grant us license to process it for service delivery.

Input Data Customizations User Content

Generated Output

Subject to your input and subscription terms, you own output created through our services.

Reports Analyses Solutions

5. Payments and Billing

Subscription Plans

We offer monthly and annual billing cycles. Prices are subject to change with 30 days notice.

Automatic Renewal

Subscriptions automatically renew unless cancelled 48 hours before renewal.

Invoices & Receipts

Electronic invoices available in your account dashboard.

Refund Policy

14-day money-back guarantee for new annual subscriptions.

Plan Billing Cycle Payment Method
Starter Monthly Credit Card Only
Professional Monthly/Annual Credit Card, PayPal
Enterprise Annual Invoice, Bank Transfer

6. Termination and Cancellation

By User

You may cancel your subscription at any time through your account settings. Access continues until the end of the billing period.

1 Login to your account
2 Navigate to Billing section
3 Click "Cancel Subscription"

By PCPLEXLTT

We may terminate or suspend access immediately if you:

  • Violate these Terms of Service
  • Engage in fraudulent activities
  • Fail to make required payments
  • Threaten the security of our services

7. Liability and Disclaimers

Service "As Is"

Our services are provided "as is" without warranties of any kind, either express or implied.

Limitation of Liability

Our total liability shall not exceed the amount paid by you for services in the 12 months preceding the claim.

AI Limitations

AI-generated content may contain inaccuracies. Always verify critical information independently.

Force Majeure

We are not liable for delays or failures due to circumstances beyond our reasonable control.

Governing Law and Dispute Resolution

These terms are governed by the laws of the State of Washington, USA. Any disputes shall be resolved through binding arbitration in Burien, WA.

Legal Contact: For legal notices, please contact:

PCPLEXLTT Legal Department
15822 1st Ave S, Burien
WA 98148, USA
Email: info@pcplexltt.com