Last Updated: November, 29, 2025
PCPLEXLTT is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI assistant services.
When you register for our services, we may collect personal information including:
We automatically collect information about your interaction with our services:
To provide our AI services, we may process:
To deliver and maintain our AI assistant services, process transactions, and provide customer support.
To analyze usage patterns, improve AI algorithms, and enhance user experience and performance.
To send service updates, security alerts, support messages, and promotional communications (with consent).
To protect against fraud, monitor for security threats, and comply with legal obligations and regulations.
Note: We never sell your personal information to third parties. We only share data as described in this policy or with your explicit consent.
We may share information with trusted third-party service providers who assist in:
We may disclose your information if required by law, such as to:
In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, with appropriate privacy protections.
All data is encrypted in transit (TLS 1.3) and at rest (AES-256).
Strict access controls and authentication protocols limit data access to authorized personnel.
Continuous security monitoring and intrusion detection systems protect against threats.
Regular encrypted backups ensure data availability and disaster recovery.
Security Standards: We maintain SOC 2 Type II certification and comply with GDPR, CCPA, and other relevant data protection regulations.
Request access to your personal data and receive it in a structured format.
Request correction of inaccurate or incomplete personal information.
Request deletion of your personal data under certain circumstances.
Request restriction of processing your personal data in specific situations.
Object to processing of your personal data for direct marketing.
Withdraw your consent at any time where processing is based on consent.
To exercise your rights, contact our Data Protection Officer at info@pcplexltt.com. We respond to all requests within 30 days.
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes by:
Sending an email to the address associated with your account
Displaying a prominent notice within our application
Updating the "Last Updated" date on this page
Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.
Contact Information: For privacy-related inquiries, please contact us at info@pcplexltt.com or write to:
PCPLEXLTT Privacy Office